It is conveniently located near several corporate headquarters, including AmerisourceBergen, Toyota, Multivac, and Mastercard. The 347-room property is less than three miles away from the Kansas City International Airport and only 16 minutes from downtown. (LCP) and Blue Vista Capital Management (Blue Vista) jointly announced today the acquisition of the Hilton Kansas City Airport in Kansas City, Missouri. It saddens me to even have to type this, however today's culture has lost all mental bearing in relation to customer relations and it was exceptionally unnecessary to prevent me from getting the rest I needed before traveling on our highways.347 Room Hilton Kansas City Airport Hotel Sold I expect my legal team may ask for copies of such tapes should I pursue legal action. I would welcome and encourage the review of such to ensure the previous it factual. I fully expect you have cameras and I have offered the dates and times. I will await your response and if satisfied I will accept and all will be forgiven, however if it isn't addressed in a professional manner I have every intention of letting my company legal team look into it and I will equally be contacting my many friends at the state capital to see if any violations have been made. It showed a top level of unprofessionalism and it actually put my life in danger for no reason other than to be difficult. It is abhorrent that you would allow anyone to treat your customers like this. I then drove for 2 hours home to Lamar and had many issues staying awake. I was then told I would not be allowed the room and asked to leave. I told her I would accept the 140.00 rate but the last thing I needed was to deal with this sort of confrontation and abuse at this late hour. Keep in mind I had an extremely nerve wracking day and was very tired and I snapped that the customer should not be treated like this when it was clearly a disconnect on the company end. The young lady disgustedly told me I was not an honors member with their hotel and that she would offer 140.00 and it would be my best offer. Before I located the 121.00 rate, I quickly found that the current rate was 135.00 online and asked why it couldn't be honored. She asked that I prove this and I quickly pulled up their website on my phone. I informed her I was only staying due to the time and only wished to get a few hours sleep and equally challenged the rate as I had shown they had rooms from the website for 121.00. She stated there were rooms and my rate would be 160.00, much to my surprise since my previous rate was 136.00, which I equally asked to have checked to ensure my honors rate was offered. She asked for my honors number and I showed her one of my countless emails and previous confirmations where she was able to identify the number, however this seemed to annoy her and she became very sharp and almost seemed annoyed at my checking in at 3:00 am. On arrival I was greeted by a receptionist who equally couldn't verify my honors membership, however another younger lady stepped from the back room and stated she was the one I spoke with and she would handle my room. During the call I was asked for information and was told they couldn't find my honors membership. I ended up landing in KC at 2:00 am Saturday morning 7/29/23 and promptly called for a shuttle. During my delays I reviewed the room rates for KC Hilton and equally called "speaking to a very courteous and helpful older lady" who acknowledged there were plenty of rooms available. On my return I was delayed and had spent a very long day in the Houston airport on 7/28/23. I recently traveled to South Carolina and stayed at your facility at the KC airport on 7/23/23. Louis at the Barnes Jewish Hospital for its being connected and easy access from the hotel to the medical center. I traditionally use the Kansas City airport Hilton for domestic and international travel and I also utilize the Hilton in St. I had chosen Hilton over many years of travel due to it's typically being a reliable hospitality service. My name is Ryan Fullerton and I am a Hilton Honors member. Bloomfield House Hotel, Leisure Club & Spa.Hotels near Vatterott College Kansas City.Hotels near Midwestern Baptist Theological Seminary.Hotels near Paris II Educational Center.Hotels near National American University-Zona Rosa.Hotels near Donna's Academy of Hair Design.Hotels near Platte County Convention & Visitors Bureau.Hotels near United Federation Of Doll Clubs Inc.Extended Stay America Hotels in Kansas City.Hampton by Hilton Hotels in Kansas City.Americas Best Value Inns in Kansas City.
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